Privacy Policy

Who we are

IziStamp is a trading name of Flowstox LTD, registered in England and Wales. Our registered office is 46 Nova Road, Croydon, CR0 2TL, United Kingdom. We are the data controller for any personal information collected through the IziStamp website and service.

What data we collect

We may collect the following information:

• Contact details — name, email address, phone number, and business name when you fill in a form, book a demo, or sign up.
• Account & service data — merchant profile information, stamp activity, and reward configurations you create in IziStamp.
• Technical data — IP address, browser type, device identifiers, pages visited, and referring URL collected automatically when you browse our site.
• Communications — any messages or feedback you send us by email or through our forms.

How we use your data

We process your personal data for the following purposes:

• To provide, maintain, and improve the IziStamp service.
• To respond to enquiries, support requests, and demo bookings.
• To send you service-related communications (e.g. account confirmations, usage updates).
• To comply with legal obligations and protect against fraud.
• To analyse usage patterns so we can improve the user experience.

Legal basis for processing

Under UK GDPR we rely on the following lawful bases:

• Contract — processing necessary to deliver the IziStamp service you signed up for.
• Legitimate interests — improving our products, preventing fraud, and ensuring security.
• Consent — where you opt in to marketing communications; you can withdraw consent at any time.

Cookies & analytics

We use essential cookies to keep the site functioning and analytics tools (such as privacy-friendly, cookie-less analytics) to understand how visitors use our site. We do not use third-party advertising trackers. You can disable cookies in your browser settings at any time.

Third-party sharing

We do not sell your personal data. We may share data with trusted service providers who process it on our behalf (e.g. hosting, email delivery, payment processing). All processors are contractually bound to handle your data securely and only as instructed by us. Where data is transferred outside the UK, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes described above, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Rectify any inaccurate or incomplete data.
• Request erasure of your data.
• Restrict or object to certain processing.
• Request data portability (receive your data in a structured, machine-readable format).
• Withdraw consent at any time where consent is the basis.

To exercise any of these rights, email us at hello@izistamp.com. We will respond within 30 days.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website or by email. We encourage you to review this page periodically.

Contact us

If you have questions or concerns about this policy or how we handle your data, please contact us: